Purchasing Policy

Science Tropics Purchasing & Refund Policy

The following terms and conditions constitute the Science Tropics “Online Purchasing, Payment, Cancellation and Refund Policy” (hereafter referred to as “Policy” or “Policies”). This policy is available to all Guests, Clients, Customers, Person, Company, Organisation or other body responsible for making the purchasing (hereafter referred to as “Customer(s)” or “You”) who purchase and pay for product(s) listed by Science Tropics Sdn Bhd via website http://www.st2u.my (hereafter referred to as “ST2U” or “We”) and face a purchasing issue before, during or after receiving the order. The terms and conditions of the “Policy” also govern the obligations of the ST2U to paying Customer in association with a confirmed purchase made on www.st2u.my

1. PURCHASE & PAYMENT POLICIES
1.1 Customers are allowed to make any purchase of any product(s) listed at ST2U. No maximum amount is set as along as it is within the available stock.
1.2 All prices quoted are in Ringgit Malaysia or equivalent to any other foreign currency at the current exchange rate.
1.3 ST2U will accept payment from Customer PERSONAL ACCOUNT and ALL MAJOR CREDIT or DEBIT CARD only.
1.4 If payment by credit card is declined, your purchase will automatically be canceled.
1.5 ST2U will not be held liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of our website or purchasing engine.

2. CANCELLATION, CHANGES AND REFUND POLICIES
2.1 Any cancellations made after 72 hours (3 days) of the arrival of the said products are considered sold.
2.2 Cancellation can be made within 72 hours (3 days) of the arrival of the said products. Refund will be processed within 5 working days starting from cancellation date (weekend excluding Sunday).
2.3 For any changes to existing purchase, Customer has to immediately call us to cancel the purchase and also send the purchase cancellation form below this policy, as to avoid any unnecessary penalty for wrong purchasing input. The customer is then required to make a new purchase with totally new payment.
2.4 ST2U reserves the right to cancel or modify any purchase where it appears that the particular customer has engaged in fraudulent or inappropriate activity or under circumstances where it appears that the purchase(s) contain or resulted from a mistake or error.
We reserve the right to update, change or replace any part of these Policies by posting updates and/ or changes to our website – www.st2u.my, periodically when necessary. It is your responsibility to check this page periodically for changes. All information, prices, services, and availability are subject to change without prior notice too. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

2. DASAR-DASAR PEMBATALAN, PERUBAHAN DAN BAYARAN BALIK
2.1 Sebarang pembatalan produk yang dibuat selepas 72 jam (3 hari) dari tarikh ketibaan produk tersebut dianggap terjual.
2.2 Pembatalan boleh dibuat dalam masa 72 jam (3 hari) dari tarikh ketibaan produk tersebut. Bayaran balik akan diproses dalam tempoh 5 hari bekerja bermula dari tarikh pembatalan (hujung minggu tidak termasuk hari Ahad).
2.3 Untuk apa-apa perubahan kepada pembelian sedia ada, pelanggan perlu segera menghubungi kami untuk membatalkan pembelian dan juga menghantar borang pembatalan pembelian yang disedikan dibahagian bawah Polisi ini, untuk mengelakkan apa-apa penalti yang tidak perlu input pembelian yang salah. Pelanggan dikehendaki membuat pembelian baharu dengan bayaran benar-benar baharu.

PURCHASE CANCELLATION
Please complete the following form to immediately cancel your purchasing. Follow by a SMS / whatapps to +6018-216 8667. All data are mandatory.

CANCELLATION FORM/ BORANG PEMBATALAN

Please complete the following form to immediately cancel your order within the period as mentioned in our purchasing and refund policy and with valid reasons. Follow by a SMS / Whatapp to +6018-216 8667. All data are mandatory.

Be guided with our Purchasing Policy before deciding with your cancellation.

Sila lengkapkan borang berikut untuk serta-merta membatalkan pesanan anda dalam tempoh seperti yang dinyatakan dalam polisi pembelian dan pembayaran balik dan dengan sebab-sebab yang sah, diikuti dengan pesanan SMS / Whatapp untuk ke talian no. 6018-216 8667. Semua maklumat adalah mandatori.

Sila berpandu kepada polisi pembelian kami sebelum membuat keputusan dengan pembatalan anda.

Your Full Name/ Nama Penuh Anda *

e-Mail Id/ e-Mel *

Handphone/ Mobile No. *

Order No./ No. Pesanan *

Date Purchased/ Tarikh Pembelian *

Date Received/ Tarikh Terima *

Reasons for cancellation/ Sebab Pembatalan *

I have read and accepted your Purchasing Policy/ Saya telah baca dan menerima butiran di dalam Polisi Belian *:

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